Privacy Policy

Last modified: April 30, 2026

1. Introduction

Eduhouse Toronto Inc. (“Company”, ”We” ”us”, or ”us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in accordance with applicable Canadian privacy laws, including the federal Personal Information Protection and Electronic Documents Act (the “PIPEDA”), as applicable to our operations in Ontario.

This policy describes the types of information we may collect from you or that you may provide when you

1. visit the website iaeglobal.ca (our “Website”);
2. send us an email;
3. fill in and submit any form; or
4. contact us in any other way;

and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:/p>

• on this Website;
• in email, text, and other electronic messages between you and us; and
• offline or through any other means.

However, it does not apply to information collected by:

• Us via any other website operated by us (including our affiliates and subsidiaries); or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.

Please read this policy carefully to understand our privacy practices. By accessing or using our Website and/or providing personal information to us, you acknowledge that we will handle your personal information as described in this Privacy Policy and as permitted or required by applicable law. Where consent is required by law, we will obtain your express or implied consent, as appropriate, at the time we collect your personal information.

This policy may change from time to time (see Section 10 – Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

2. Children Under the Age of 16

Our Website and services are not directed to children. We do not knowingly collect personal information from children without the consent of a parent or legal guardian where such consent is required by applicable law. If you believe that we have collected personal information from a child without appropriate consent, please contact us at info@iaeglobal.ca and we will take appropriate steps to investigate and, where appropriate, delete the information.

If you are under the age of majority in Ontario and wish to use our services, a parent or legal guardian may need to provide consent on your behalf, depending on the nature of the service and applicable law. We may ask for confirmation of such consent before providing services.

3. Information We Collect About You

We collect several types of information from and about users of our Website and services, which we have grouped together as follows:

• Identity Data – this may include your name, title, date of birth, nationality and gender.
• Contact Data – this may include your postal address, email address, telephone number, WhatsApp or other messaging application contact information, and any other identifier by which you may be contacted online or offline.
• Application Data – this may include details of your education, qualifications, grades, subject interests, educational institutions of interest and any other information to be include on your application to an educational institution.
• Technical Data – this includes information about your internet connection, the equipment you use to access our Website, and usage details.
• Health Data – this may include any information about a disability or health condition that you choose to provide to us in connection with an application to an educational institution.
• Financial Data – this may include evidence or other information you provide relating to your finances or ability to pay the fees and expenses required by an educational institution as part of your application.

4. How We Collect Information

We collect your information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the Website.

1. Information You Provide to Us Directly

The information we collect from you directly may include Identity Data, Contact Data, Health Data and Financial Data as follows:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our email list, and sending us messages via the Website. We may also ask you for information when you report a problem with our Website.
• Information you provide when you correspond with us by email, phone or otherwise and records and copies of your correspondence (including email addresses), if you contact us.
• Information you provide to us as part of the evidence required for your application to an educational institution (for example, this may include official identification documents, certificates of education, references, personal statements and evidence of your ability to pay the fees for the educational institution).
• Your responses to surveys that we might ask you to complete for research purposes.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

2. Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect Technical Data about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, logs, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

5. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal obligation.

We have set out below a description of the ways we use your personal data. Note that we may use your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data.

6. Disclosure of Your Information

1. To educational institutions as part of your application

If you confirm that you would like us to make an application on your behalf to any educational institution, we will share your personal data with the educational institution as part of your application. This may include Identity Data, Contact Data, Application Data, Health Data and Financial Data.

1. To other third parties

We may disclose personal information that we collect or you provide as described in this privacy policy, to the extent permitted by applicable law:

• To contractors, service providers, and other third parties we use to support our business.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our customers and Website users is among the assets transferred.

We require service providers to protect personal information and to use it only for the purposes of providing services to us and as permitted or required by applicable law.

We may also disclose your personal information to the extent necessary to comply with any court order, law, or legal process, including to respond to any government or regulatory request.

1. Anonymised and aggregated data

We may use and disclose aggregated information about the users of our services without restriction, provided that individual users cannot be identified from such information.

7. Choices About How We Use Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.
• Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our own services, you can opt-out by sending us an email stating your request to info@iaeglobal.ca. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

Where required by Canada’s anti-spam legislation (CASL), we will obtain your consent before sending you commercial electronic messages, and each message will include an unsubscribe mechanism. You can withdraw consent at any time by using the unsubscribe option in the message or by contacting us at info@iaeglobal.ca.

8. Cross-Border Processing

We may store and process personal information in Canada and, in some cases, in other countries through third-party service providers. When personal information is processed outside Canada, it may be subject to the laws of the jurisdiction where it is processed and may be accessible to law enforcement and national security authorities in that jurisdiction.

1. Transfers to educational institutions

If you confirm that you would like us to make an application on your behalf to an educational institution that is based outside Canada (or that uses service providers outside Canada), this may involve a transfer of your personal information outside Canada.

If you ask us to submit applications to educational institutions outside Canada (or if an educational institution or its processors are located outside Canada), this may involve cross-border disclosure of your personal information. We take reasonable steps to ensure that any third parties to whom we disclose personal information provide a comparable level of protection through contractual or other appropriate safeguards, and we limit disclosures to what is necessary for the identified purposes.

You acknowledge that where your personal data is transferred outside the UK or EEA, controls on data protection may not be as wide as the legal requirements within the UK or EEA.

1. Transfers to service providers

We may use third-party service providers (including cloud service providers) to help us operate our business and deliver services. Some service providers may process personal information outside Canada. In such circumstances, we:

• Take reasonable steps to ensure that service providers protect personal information through contractual and other appropriate safeguards;
• Limit access, use, and disclosure to what is necessary to provide services to us and for the identified purposes; and
• Provide notice and/or obtain consent for cross-border processing where required by applicable law.

9. Your Rights

Subject to applicable law, you have the right to request access to and correction of the personal information we hold about you. We may need to verify your identity before responding to your request.

To request access to or correction of your personal information, please email info@iaeglobal.ca. We will respond within the time required by applicable law. In some cases, we may not be able to provide access to certain information (for example, where permitted or required by law), in which case we will provide an explanation.

10. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

11. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances we may aggregate or anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

12. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account or through a notice on the Website home page.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

13. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, or to register a concern, contact us at:

5200 Yonge St – #228, North York, ON M2N 5P6
info@iaeglobal.ca

If you have any complaint about how we are using your personal data or otherwise in relation to this Privacy Policy, please contact us in the first instance and will we do our best to resolve it.

If we do not resolve your concern to your satisfaction, you may have the right to file a complaint with the Office of the Privacy Commissioner of Canada.